For patients
Everything you need to know about our care services.
A peaceful, accessible environment with space for therapy and socialising.
What is life like at ZBI?
Safety and comfort are paramount in our barrier-free, comfortably furnished apartments. Modern technology such as vital monitoring, call systems and oxygen supply support care, while therapy and communal areas – including the Snoezelen room – offer a structured, calming environment for patients who are unconscious to stimulate their senses.
Care is provided around the clock by fully qualified nursing staff and a multi-professional team. Relatives are actively involved; in addition, depending on the location, there are services such as therapeutic baths, music therapy and aromatherapy. The aim is to ensure a safe everyday life with as much independence as possible.
Round-the-clock care provided by a multi-professional team
Our care for your loved ones
Our goal: to maintain quality of life and, where medically appropriate, wean patients off ventilation in coordinated steps.
Qualified team
Our qualified specialists ensure optimal care.
Modern therapy
We utilise a wide range of state-of-the-art treatment options.
Highest quality
The ZBI Group stands out thanks to a wide range of certified quality features.
Family support work
Our goal is to ensure that our clients’ relatives also feel comfortable.
Do we understand each other?
Our multicultural care services
Our services are aimed at people from different linguistic and cultural backgrounds. In addition to German, English and Spanish, we can organise professional interpreting services if required. We take individual dietary requirements and religious customs into account and respectfully coordinate daily routines, visiting hours and rituals.
Our languages
German, English, Spanish
Easy language
On request, we explain diagnoses, treatment plans and procedures in simple language – clearly, comprehensibly and step by step. This allows patients and their relatives to maintain an overview and participate effectively in decision-making.
Cultural needs
Diet, religious customs
Who helps with organisation and costs?
Administration of a care place
Hospital admission / Transport
We coordinate the transfer directly with the hospital or rehabilitation facility: medical records, transport (including necessary medical equipment) and preparation of the room at the ZBI. This ensures a structured and safe transition from acute hospital care to non-clinical intensive care.
Social services
We provide support with applications, aids and advice.
Forms of therapy
We offer a comprehensive range of physiotherapy, occupational therapy and speech therapy services, as well as wound management and various music and aromatherapy treatments.
Further information
We provide you with transparent information about responsibilities, deadlines and contact persons – from cost clarification and medical aids to therapy options. If required, we will provide you with a written overview of the next steps.
Specialising in non-clinical intensive care – including weaning from ventilation and Phase F care
Is the ZBI Group right for your care needs?
Long-term neurological rehabilitation (phase F/persistent vegetative state)
At the ZBI, we care for people in a persistent vegetative state or with minimal consciousness following acquired brain damage. Care, therapy and family support are closely interlinked; the aim is stabilisation, promoting perception and the best possible participation in everyday life.
PneumoCare with weaning from ventilation
For patients on long-term ventilation, we plan individually tailored steps for weaning from ventilation. Respiratory therapists, nursing staff, physiotherapists, occupational therapists and speech therapists work together on an interdisciplinary basis with the aim of improving breathing and reducing dependence on the ventilator wherever possible.
Palliative care expertise
When healing is no longer the primary focus, we ensure forward-looking, symptom-based treatment. The focus is on alleviating distressing symptoms, dignity and the wishes of those affected and their relatives.
How does the admission process work at the ZBI Group?
Admission as a client
Request
Documents
Examination
Place
Move-in
What we need from you
Checklist for documents
Diagnoses / Type of ventilation
- Current primary and secondary diagnoses, type of ventilation (invasive/non-invasive), tracheostomy status
- Relevant findings (e.g. X-rays, blood gas analyses), current medication
Care level certificate
- Decision on classification according to SGB XI, MD assessment if applicable
- Information on existing care/assistive devices
Cost bearer
- Responsible health insurance fund/long-term care insurance fund, insurance number
- Contact person (social services/insurance fund) for queries
Powers of attorney
- Advance healthcare directive/care directive (if available)
- Contact details of the authorised representative
Hospital contact details
- Ward/contact person at the transferring hospital
- Planned discharge date, transport requirements (e.g. monitoring, oxygen)
Please feel free to contact us
if you have any questions about our care services
We would be happy to advise you confidentially on admission, costs and care procedures. Use ‘Start patient enquiry’ or ‘Select callback appointment’ – we will get back to you as soon as possible.
